Terms of service

Welcome to Petalsway! By accessing and using https://www.petalsway.com/ (the “Website”), you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before making a purchase or using our website. If you do not agree to these Terms, please discontinue use of our services immediately.

1. Acceptance of Terms

By using this Website, you agree to abide by these Terms of Service and our Privacy Policy, which govern your access to and use of our site, services, and products. These Terms form a legally binding contract between you and Petalsway.

2. Account Registration

To make purchases, you may be required to create an account with Petalsway. You agree to provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your account login details and are fully responsible for all activities that occur under your account.

3. Product Information & Availability

We strive to ensure that product descriptions, pricing, and availability are accurate, but Petalsway does not guarantee the accuracy or completeness of any information on the site. We reserve the right to correct errors and to change or update information without prior notice. We also reserve the right to discontinue products or services at any time.

4. Order Acceptance & Payment

All orders placed are subject to acceptance by Petalsway. When you place an order, you will receive an order confirmation email, but the order will only be considered final when processed and shipped.

Petalsway reserves the right to cancel any order for reasons including, but not limited to, incorrect pricing, suspected fraud, or inventory availability. Payments must be made in full at the time of purchase. By submitting your payment information, you authorize us to charge the total amount for your order, including applicable taxes and shipping fees.

5. Shipping & Delivery

For full details regarding our delivery processes, please refer to our Shipping Policy. Shipping times and rates provided are estimates and are subject to change due to factors beyond our control.

6. Returns & Refunds

For detailed information about returns, please refer to our Return Policy. To be eligible for a return, items must typically be returned within 30–60 days of receipt and must be unused, in original "Pristine Condition," and with all Petalsway tags attached. Final sale items are not eligible for return.

7. Intellectual Property

All content on our website—including but not limited to text, images, logos, graphics, videos, designs, and trademarks—is the property of Petalsway and is protected by U.S. and international intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent from Petalsway.

8. Prohibited Activities

You agree not to:

  • Use the website for any illegal, fraudulent, or unauthorized purpose.

  • Violate any local, state, national, or international laws or regulations.

  • Interfere with or disrupt the operation of our services or security features.

  • Attempt to gain unauthorized access to our servers, systems, or data.

9. Limitation of Liability

To the maximum extent permitted by law, Petalsway is not liable for any damages arising from your use or inability to use our website, including indirect, incidental, punitive, or consequential damages. In no event will our total liability exceed the amount you paid for the product(s) or service(s) related to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Petalsway, its officers, employees, agents, and affiliates from any claims, damages, liabilities, and expenses (including attorneys' fees) arising from your use of the website or your violation of these Terms.

11. Privacy Policy

Your use of Petalsway is also governed by our Privacy Policy. By using our website, you acknowledge and agree to our data collection and usage practices as described in the policy.

12. Modifications to Terms

Petalsway reserves the right to modify or update these Terms of Service at any time. Any updates will take effect immediately upon posting to this page. Your continued use of the website after such changes constitutes your acceptance of the modified Terms.

Thank you for choosing Petalsway. We appreciate your trust and hope you enjoy your journey with us! 🤍