Contact Us

We’re Here to Help!

At Petalsway, your journey is our priority. Whether you have a question about a specific product, need assistance with your order, or simply want to share some feedback, our dedicated team is ready to assist you every step of the way.

1. Get in Touch

For the fastest response, please email us or reach out during our business hours.

• 📧 Email Us: info@petalsway.com
  

• 🕒 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM CST (Texas Time)

• 💬 Response Time: We aim to respond to all inquiries within 24–48 hours (excluding weekends and public holidays).

2. Our Location

If you prefer to reach us via mail or need our official business details:

📍 Business Address: Petalsway 8505 Harrison Court

Laredo, TX 78045

United States

(Please note: This is a business office and is NOT a return address)

⚠️ IMPORTANT: To initiate a return, please contact our support team via email first to receive the correct return warehouse address and instructions.

Thank You! 💖

Thank you for choosing Petalsway! Our team will do their absolute best to respond as quickly as possible to ensure you have a wonderful and seamless shopping experience.